JK Rowling' s Harvard Commencement address about her time at Amnesty
Posted by Daryl on 10 November 2008 at 08:57 PM
From JK Rowling of Harry Potter fame, speaking at this year’s Harvard commencement speech about working at Amnesty International :
One of the greatest formative experiences of my life preceded Harry Potter, though it informed much of what I subsequently wrote in those books. This revelation came in the form of one of my earliest day jobs. Though I was sloping off to write stories during my lunch hours, I paid the rent in my early 20s by working in the research department at Amnesty International’s headquarters in London.
There in my little office I read hastily scribbled letters smuggled out of totalitarian regimes by men and women who were risking imprisonment to inform the outside world of what was happening to them. I saw photographs of those who had disappeared without trace, sent to Amnesty by their desperate families and friends. I read the testimony of torture victims and saw pictures of their injuries. I opened handwritten, eye-witness accounts of summary trials and executions, of kidnappings and rapes.
Many of my co-workers were ex-political prisoners, people who had been displaced from their homes, or fled into exile, because they had the temerity to think independently of their government. Visitors to our office included those who had come to give information, or to try and find out what had happened to those they had been forced to leave behind.
I shall never forget the African torture victim, a young man no older than I was at the time, who had become mentally ill after all he had endured in his homeland. He trembled uncontrollably as he spoke into a video camera about the brutality inflicted upon him. He was a foot taller than I was, and seemed as fragile as a child. I was given the job of escorting him to the Underground Station afterwards, and this man whose life had been shattered by cruelty took my hand with exquisite courtesy, and wished me future happiness.
And as long as I live I shall remember walking along an empty corridor and suddenly hearing, from behind a closed door, a scream of pain and horror such as I have never heard since. The door opened, and the researcher poked out her head and told me to run and make a hot drink for the young man sitting with her. She had just given him the news that in retaliation for his own outspokenness against his country’s regime, his mother had been seized and executed.
Every day of my working week in my early 20s I was reminded how incredibly fortunate I was, to live in a country with a democratically elected government, where legal representation and a public trial were the rights of everyone.
Every day, I saw more evidence about the evils humankind will inflict on their fellow humans, to gain or maintain power. I began to have nightmares, literal nightmares, about some of the things I saw, heard and read.
And yet I also learned more about human goodness at Amnesty International than I had ever known before.
Amnesty mobilises thousands of people who have never been tortured or imprisoned for their beliefs to act on behalf of those who have. The power of human empathy, leading to collective action, saves lives, and frees prisoners. Ordinary people, whose personal well-being and security are assured, join together in huge numbers to save people they do not know, and will never meet. My small participation in that process was one of the most humbling and inspiring experiences of my life.It’s an excellent address in total to be honest, dwelling on the value of failure and imagination and well worth the time to read or watch.
J.K. Rowling Speaks at Harvard Commencement from Harvard Magazine on Vimeo.
Usability and design improvements to the Amnesty International website
Posted by Daryl on 11 October 2008 at 03:04 PM
As people who tune in regularly to the blog may be aware, the main site for Amnesty International was completely redesigned last year and launched on Dec 10th human rights day.
Since then, and with the advantages the underlying Drupal, CiviCRM and Alfresco core technologies have given us (though we’ve had quite a few problems with alfresco since launching), we’ve been able to do quite a bit more than we were ever capable of doing before with the old platform and made some fundamental gains with the site.
But like everything, new technologies and capabilities mean a bit of learning and some of the things we tried didn’t work exactly as planned, and some initial assumptions about the way the site would be used and our audience didn’t turn out as we expected.
So, the web team and our excellent tech partners, CivicActions have been working hard on making improvements particularly in the areas of layout design, information architecture, usability, landing pages (one thing we found is that the main landing page is not necessarily the only landing page due to google’s near pervasive ability to have people jump to places in the site from search results) and improvements to impact both searchability, cross linking and ultimately SEO to make thing easier for our constituents and the people we are trying to reach to find. There are also a few technical improvements on the end to make things run faster and more reliably.
It’s a big piece of work and a lot of sweat and negotiated has gone into the improvements and carefully thought-out trade-offs.
A big, big hand to the web team and our Civi partners for some great work done and getting it up and out the door.
Contrast the new :
with the original launch :
Would love to hear (constructive) comments back. We’ll be doing a big usability push and working on some persona-based design work in the coming months to carve out the future direction of the site and its focus.
May Those Who Help the Most Win - Google crowdsourcing world changing ideas
Posted by Daryl on 25 September 2008 at 03:08 PM
Much as Google’s mission to organize all the world’s information gets scarier and scarier, it is without question an interesting beast. It’s “Don’t Be Evil” motto is actually extending well beyond merely being passive to actively trying to do good.
And you have to be impressed with their latest initiative to spend $10M USD on ideas to change the world and fund them. They’ve also got a deceptively simple site for submitting ideas and then getting everyone to vote on which are the best ones. Oh, and very importantly, a nice music video :
I particularly like the criteria they’ve used to define ideas and how they are measuring their merit :
GuidelinesOur goal is to set as few rules as possible. However, we ask that you put your idea into one of the following categories and consider the evaluation criteria below.
Categories:
- Community: How can we help connect people, build communities and protect unique cultures?
- Opportunity: How can we help people better provide for themselves and their families?
- Energy: How can we help move the world toward safe, clean, inexpensive energy?
- Environment: How can we help promote a cleaner and more sustainable global ecosystem?
- Health: How can we help individuals lead longer, healthier lives?
- Education: How can we help more people get more access to better education?
- Shelter: How can we help ensure that everyone has a safe place to live?
- Everything else: Sometimes the best ideas don’t fit into any category at all.
Criteria:
* Reach: How many people would this idea affect?
* Depth: How deeply are people impacted? How urgent is the need?
* Attainability: Can this idea be implemented within a year or two?
* Efficiency: How simple and cost-effective is your idea?
* Longevity: How long will the idea’s impact last?
Attending RailsConf Europe in Berlin
Posted by Daryl on 04 September 2008 at 02:47 PM
Almost forgot to mention why I was in Berlin.
I’m here attending RailsConf Europe 08. Some of it’s been incredibly interesting and useful, some of it strange and almost incidental (why is everyone obsessed with performance and JRuby all of a sudden ?).
More details and write up to follow when I’ve got a chance.
Off to visit ze Germans...
Posted by Daryl on 01 September 2008 at 09:40 AM
Somewhat strangely, considering how much of my undergrad studies focused on the Cold War, I’ve never actually been to Berlin, but am off this week (while someone minds the house) to visit the German capital.
Iconically, I’m staying a stone’s throw away from Checkpoint Charlie on the Alexanderplatz, behind the former Wall, so kinda intrigued to see the city.
Don’t speak any more than a sprinkling of German, but at least my Turkish has been improving rapidly and should come in handy considering where I’m staying.
Sure I’ll be posting some photos and scribblings soon…
Props to New Bamboo and their launch of Protect the Human
Posted by Daryl on 24 August 2008 at 07:14 PM
Just a shoutout to my favourite Rails ninjae here in London, the bambinos at New Bamboo(disclaimer: they’re working on projects with both AI UK and with us at the Secretariat right now), who just launched AI UK’s new Protect the Human site after partnering up with Made by Many.
Very nicely executed social networking site based on activism, sharing and discussion. Just wondering what they used to get the base done. Inososhi ? LovdByLess ? They even managed to incorporate the new visual Global Identity and reconcile it with AI UK’s current visual scheme.
The Third Approach to Attracting Great Talent
Posted by Daryl on 01 August 2008 at 06:26 PM
From former Riptowner colleague, Corey; post on the third approach to attracting the best talent you possibly can.
He’s got a point. It certainly is the number one thing that’s driven me to work at the places I’ve worked at. Those I’ve enjoyed the most, sweated the most for, and contributed the greatest to… well, that and the money… ;-)
Oh, and I should mention, Core tells me they’re hiring, and well, if he’s working there, you do get to deal with atomic monster wrangler number one, which is kinda cool (not to mention, their obvious lack of criminal record background checks… ;-) ).
Need a feel for the place before you send your CV screaming over the wall at them ? They even shot a little video with Stand Out Jobs to pimp for staff. Nice idea… I am so stealing it…
Some time with the IBM Lenovo X300 laptop on Ubuntu 8.04 Hardy Heron
Posted by Daryl on 08 June 2008 at 12:46 PM
One of the consequences of the macbook dying was that I had to cast around for another laptop fast to work off of. Luckily, we happened to have a Lenovo X300 laptop in we were testing with the (pretty amazing actually) 64GB solid state drive it has.
Not being a windows fan, I installed Ubuntu 8.04 on it. Here’s my impressions.
First off, the laptop is light and fast and really well thought out. As a response to the macbook air, it’s an excellent one and at least from my perspective there is no gap between the functionality of the two. In fact, I’d have to say that the IBM actually goes one further having the DVD built into such a small frame and a full range of ports.
Surprisingly to me, everything worked out of the box for me with the exception of the audio on it. Big surprises for me here were that even the video camera worked, which meant my dear parents could see my via Skype (even if they couldn’t hear me). The lack of sound was really annoying me, but compiling the also sound drivers from the 6/6/2008 snapshot worked wonders for me. I’ve now got the sound working though it seems that mixing it still not working which means only one application seems to be able to hold sound at one time (causing some issues). The laptop screen is also very bright which is very nice (though the Ubuntu distro seems to dim the screen at times and then not bring it up to full brightness which can be annoying.
This means I can play videos fine via VLC (watched Unleashed off DVD), the latest Miro downloaded episode of BSG and got Amarok to play most of what I’ve been able to salvage from my iPod of my music collection (which makes me happy as most of my rare and hard to find tracks are saved). The microphone in is still not working though which made the Skype conversation one where I could hear and see my parents, but they could only see and see my typed messages. Good enough though and it seemed to make them happy.
I’m totally shocked at how far Ubuntu has come in such a short time. It is very fast compared to OSX and has made leaps and bounds in terms of usability. You could replace OSX or Windows no problem with Ubuntu at this point I think. In fact, I think just theming the thing a little more like Windows, most people wouldn’t even notice at all. OpenOffice has worked fine for me and using Sunbird as a calendaring client (surprisingly more featureful than iCal in places) and ThunderBird as a mail client has worked fine. It’s funny that the thing thta is driving me crazy the most is not having access to QuickSilver (though ‘ve installed Gnome-Do on the machine), TextEdit (though GEdit is ok) and the damn addressbook app on the mac (it’s well integrated with things like AdiumX (I’m using Pidgin at the moment), Mail and etc., OmniFocus (the GTD app I use on the Mac) and Journler (which holds my mental scribbling.
Rather surprisingly, since I use the excllent MarsEdit on the mac, switching over to ScribeFire has been fine and in fact, I’m using it right now to write this and its integration with my Simplelog blog seems great.
Overall, I have to say I’m super impressed. The X300 is a fantastic laptop and despite the price (£1k more than the SSD equipped MacBook Air is one damn fine machine). If you’re Linux inclined and have the cash to pony up, this is probably the best machine you’re going to be able to find after they get the new sound issues dealt with.
(The other interesting thing this entire episode has raised with me is the issue of whether I should actually be looking at moving back to Linux. Depending on a proprietary operating system, commercial apps, and proprietary file formats has left me down at a time when it doens’t really make me happy… And does bring up the issue of greater portability between platforms. I am doing a little work on seeing what else I could be using to replace some of the things I’m currently using, but you do notic the extra effort you need to put into things to use Linux at times. And particularly, the lack of polish in some apps… I don’t want to say ugly and functional, but it is one thing that comes to mind… I expend less effort on the Mac getting things done compared to me pounding away at the keys here. And I know it would be difficult for me to do the long term strategic stuff I normally do on my machine with this machine until i find replacement apps for organizing my stuff. Anyone else got opinions ? Haven’t checked out KDE apps compared to Gnome ones so far, but it is kind of interesting.)
The State of the World's Human Rights 2008 - The Amnesty International Annual Report
Posted by Daryl on 28 May 2008 at 06:41 AM
Massive props to the early morning hours crew that did the final push to get it out as well as all the people throughout the Secretariat and DUs who made it possible. I think it’s difficult for anyone outside the organization to understand what a massive undertaking this is or how many resources are involved in bringing it to fruition.
At some point, I hope someone is going to feed me and let me go home to sleep…
[Update: 7.22 AM BST – We just moved up to the most viewed story on cnn.com and this articlejust made the home page. The Beeb also gave us a high profile mention as well.
Update 2: 2.52 PM BST – We also managed to get mentioned in the NYTimes and the Guardian Online.]
If I were the type of man...
Posted by Daryl on 28 April 2008 at 09:56 AM
... I sometimes wish I were, I’d find a nice female friend, cash it all in, and come down someplace like here in Çiriali and run a little pension on the beach. I’d make homemade marmalade from the oranges on the trees, lemon tarts from the lemons, ginger beer and my own wine for the guests and make it an eco-friendly chilled place buying local produce and having a chef make guests tummies and souls happy. Enjoy a slower pace of life and when not working, write like hell (when not totally distracted by the blue of the sea and the surrounding mountains).
I wonder whether it would be possible to run things and still be part of the world from the internet while running something here ? Could you even do something in the real world, being this far removed from it ? I’m amazed so far at how easy it’s been to have access everywhere. Do things really need to be as hyperlocal as people seem to think ? If not, why are the big cities seemingly becoming even more important than ever. Whatever happened to the promise of work from anywhere ?
I figure there is only so long you can work for an organization trying to reverse a lot of the horrors in the world and not have it get to you, no matter how positive your outlook. Every day is like adding another pebble to your pocket to carry, which seems inconsequential at first but grows to be immobilizing as you carry the combined weight of days.
Being out on the road has been so good for me. I forgot how much I missed just tramping around with a backpack and exploring places never been. I mean, would have been nice with an aforementioned female friend, but maybe the time alone is good for me.
It focuses. It distills. It clarifies. Things, thoughts and plans.
My legs are a still little sore from hiking up and down mountains and over ruins despite the amazing sleep I’ve had. I’ve had really bad insomnia for weeks on end, and it’s only been here so far that I feel like I’ve begun to reverse a couple of month’s worth of sleep deficit. And I can feel my body getting leaner and stronger (and quite tanned actually when I’m not burning) as I’m more active and less sedentary, as well as the weight lifting off my shoulders from the stress.
Anyway… just the little tangent for the day. Maybe just because I’m leaving today to head down towards Kas but m really feeling like I could just chill out here (despite the turn in weather last night) and get back to feeling like myself again.
Five star versus backpack pansiyons
Posted by Daryl on 23 April 2008 at 01:04 PM
I’m in Southern Turkey at the moment to audit a site technically for our 2009 international congress. So, it’s a bit strange. I’m at a place where the majority of people are 50+ and into golfing. It feels a bit strange to say the least, but the conference centre here in pretty unbelievable. Their technology infrastructure is on par, if not better than, what I have at head office.
The stranger thing is that I’ve come to a place where, even though I’m on the cusp of Europe, the languages alone make it feel like I’m definitely not in Kansas anymore. Besides Turkish (which thankfully I took some lessons in before I left), the dominant languages amongst the well-heeled holiday crowd here seem to be German and Russian (and other ex-Soviet bloc languages). So, even though the staff virtually all speak English very well (and are floored and amused _and_willing to work with me on my speaking Turkish), it does feel like I’m at the edge of the world I’ve known.
Weirdly, for some reason, and perhaps it’s the unbelievable hospitality and friendliness of the people here, the place seems much nicer than any five star resort I’ve ever stayed at. The smiles are more genuine, the apologies more sincere and the people more open to talk honestly about their lives than at other places I’ve been (admittedly, I haven’t been at that many five store resorts for me to say).
Still, I always feel a little uncomfortable at these places as I feel more at home talking to the staff than the management, and even while people are sunning by the pool and heading for the greens can hear the song of the open road as a low hum in the back of my mind. It can be quiet cause it always knows it’s going to win.
So, it’s my last day here. I’ll be heading to Antalya next and from there slowly drifting westward into the age of antiquities and the wonders of the ancient world…
Um, and did I mention I did this while in Turkey ?
Posted by Daryl on 20 April 2008 at 10:40 PM
And in the preceding post one thing I should probably have mentioned was that the entire migration was handled from a hotel room (on a dodgy broadband line) from near Antalya, Turkey.
That is one of the things I love most about this stuff; the fact that with a laptop and a connection to the internet, you can mock something up, deploy it across the globe and have a site up and running in no time flat (or a little longer if you’re me).
Anyhow, merhaba de turkiye everyone. The weather is absolutely brilliant here and (while I’ve managed to get a vicious sunburn somehow) I have to say it’s a nice break. Here for a few days for work and then going to be kicking around the Turkey’s Western Med coast and the South Aegean and terrorizing the poor, unsuspecting local populace. Details for the trip are here
The new amnesty.org launches !
Posted by Daryl on 11 December 2007 at 12:40 AM
It’s hard to express how huge a project Amnesty has just pulled off re-architecting its vanguard internet presence, CRM and document management library at the same time, but well… we just went live late yesterday evening in the GMT with the new amnesty.org. We wanted the launch to coincide with International Human Rights Day this morning on December 10th.
The site is totally run on free and open source software and consists of a Drupal and CiviCRM backed main web presence that can feed off our shiny, new open source java-based Alfresco document management system. It sports completely redone Information Architecture and User Experience for ease of navigation and to help specific audiences find what they need and get stuff done and the site also incorporates Amnesty International’s new global visual identity to attempt to unify the organizational brand around the world in the 70+ countries we operate in.
Technically, the project has been one of the most ambitious the organization has ever undertaken and we’re hoping the architecture is the blueprint for a much stronger platform for human rights impact on the web for many of our sections. We’ve got big plans for it (insert maniacal evil supervillain laugh here)...
Honours and tips of the hat to all the organizations that helped us with this : CivicActions, Fortune Cookie, Eva A and finally ImportantProjects. The internet and tech crews at Amnesty have expended an absolute herculean effort on this project for months now and have been like tireless, unthanked superheroes driving this thing through to completion. I’m stoked as to the possibilities we now have before us. We have a really great foundation to build on which is a huge leap forward from the system we’ll now be slowly decommissioning.
I’m exhilarated but completely exhausted, and yet still can’t seem to sleep. We’re squashing the usual few deployment bugs and issues on any sort of deployment of this magnitude, but overall, a pretty damn smooth rollout except for the few occasional moments of total terror.
Props to all the Amnesty folk who got this up…








Ashoka said no.
Well, got up
Just for those of you who keep asking about the Ashoka hiring situation…